Our sign-up process is very easy and free. Go to your preferred search engine and enter “ltnexpress.com”, or simply click here.From there, you will be able to enter the required information.

We’ll send you an email with the address and your personalized box number. Shortly after, you will receive a WhatsApp message with the price list and instructions on how to use the address.

Our opening hours are Monday – Friday 8:00 AM – 5:00 PM & Saturdays 10:00 AM – 3:00 PM. Our Ocho Rios branch is CLOSED ON WEDNESDAYS & Junction CLOSED ON TUESDAYS. All branches are closed on Sunday.

We receive shipments twice per week, Mondays and Fridays. This is dependent on the airline, as changes can occur due to unforeseen circumstances.

You can weigh your packages again in-store if you’re unsure about the weight. Please note that we are unable to honor weight discrepancies once you have departed our store.

You will receive a WhatsApp message when packages become available for pickup.

We accept cash payments in-branch, debit and credit cards (incurs a 3.5% charge), and bank transfers.

Packages with a Free on Board (FOB) value of US$100 or less will not attract customs charges. However, if the value is greater than US$100, customs charges will be calculated on the full value.

After thirty (30) days, a storage fee of JMD$100.00 is applied daily until the package is collected.

A brokerage fee is a fee or commission a broker charges to execute transactions or provide specialized services on behalf of clients. As licensed customs brokers, we have to prepare and administer special documents to clear detained shipments. Therefore, this fee covers special handling and processing.

Sending in your invoice will help eliminate various delays and increase accuracy when collecting packages. Some benefits include:

1. Reducing the possibility of being detained (if it is below US$100).
2. If detained, it speeds up the process of getting the documents prepared for clearance.
3. It helps you (the customer) and the company account for all packages you should receive and assists in resolving any hindrances.

FOB Shipping Point means that the seller transfers ownership of the goods at the point of origin when the items leave the seller’s warehouse. Under FOB Shipping Point, the seller records the sale as soon as the goods leave their premises. The buyer then owns the products as soon as they leave the warehouse and must pay any delivery and customs fees. The buyer is also responsible for any damage, loss, or theft.

The base fee only covers shipping and transportation to the island. Additional services, such as administrative and processing tasks, contribute to the complete preparation for courier goods.

According to the JCA, if the value cannot be determined, they must use the Fallback Method (Paragraph 2(5) of the schedule to the Customs Act). The customs value will be based, for example, on the price the buyer would have paid if they had bought the goods.